IT Operations Specialist

Job Title: 
IT Operations Specialist

Dura Supreme Cabinetry currently has a position open in our Information Techology Department.  This position performs a variety of complex information technology support duties to ensure that all Dura Supreme information technology infrastructures and systems are maintained and fully operational.  As a member of the IT Operations team, this individual requires very strong technical skills in areas including SQL Server administration, network management, application support, PC management, information security, Windows servers, printers, ticket escalation, and providing technical support. The IT Operations Specialist uses various equipment including a computer, networking tools, and database management tools.

Knowledge, Skills, and Abilities 

  • Serve as the SQL Server production database administrator (DBA), including creation, backup and restoration of databases, troubleshooting and resolving performance issues, managing and enforcing standards, and set up of new SQL Server instances.
  • Assist with the management of the company virtual VMWare environment, including creating, monitoring, and updating all company servers (primarily Windows servers).
  • Provide support for all company networks including wired, wireless, separated (Corporate versus Manufacturing networks), VPN, external, and remote hosted sites.
  • Assist with the management of anti-virus, website blocking, intrusion detection, and other processes to protect Dura Supreme from internal and external threats.
  • Provide support for all company email systems (Exchange, SPAM filtering, email archiving, email recovery).
  • Assist the PC Technician with managing all company PCs and printers.
  • Provide support for all 3rd party applications, including assisting with selection, evaluation, installation, maintenance, troubleshooting, and updating.
  • Provide support for company applications and environments (IIS/.Net Environments), including setting up and maintaining servers and IIS, assisting with troubleshooting application performance issues, and setting up development, test, and production environments.
  • Manage file system, application, network, and database information security.
  • Provide technical support on computer-related and technical issues including ticket escalation.
  • Provide on call and after hours support as needed.
  • Perform other duties as assigned.
Required Education, Training or Experience
  • Bachelor’s degree in a Computer/Engineering field or equivalent work experience.
  • 3-5 years of experience in an IT Operations team role, preferably in a manufacturing environment.
  • Experience with SQL Server, IIS/.Net Environments, Exchange Server, VMWare, and Cisco.
  • Familiarity with SQL Server Reporting Services (SSRS) and Integration Services (SSIS) is preferred.

Knowledge, Skills, and Abilities

  • Organization and attention to detail
  • Ability to work both independently as well as with others
  • Interpersonal communication

Apply Today

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Job Location: 
300 Dura Drive
Howard Lake, MN 55349
Dura Supreme Cabinetry, Inc.